What we collect

Information you give us. When you request service through our website form, call, text, or email us, we receive the details you provide:

 

• Your name and phone number

 

• Your email address

 

• The service address and a description of the work you need

 

• Your preferred appointment date and time

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Information collected automatically. Like most websites, ours uses cookies and basic analytics provided by our website platform to understand how visitors use the site — pages viewed, general location, and device type. This information doesn't identify you personally

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How we use it

• To respond to your request and schedule your appointment

• To perform the work and follow up about your job

• To send appointment confirmations and reminders

• To improve our website and services

That's the whole list. If we ever want to use your information for something else, we'll ask first.

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What we never do

• We never sell your personal information — to anyone, for any reason

• We never share it for marketing by other companies

• We never send promotional texts or emails you didn't ask for

The only exceptions: sharing information with a service provider when it's required to complete your job (for example, a parts supplier for a warranty claim), or when the law requires it.

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Cookies

Our website is built on the Wix platform, which places cookies that keep the site working properly and help us see which pages are useful. You can block or delete cookies in your browser settings at any time — the site will still work, and you can always reach us by phone instead.

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Your choices

You're in control of your information. At any time, you can ask us to:

• Tell you what information we have about you

• Correct anything that's wrong

• Delete your information from our records

California residents have these rights under state law, and we honor them for every customer, wherever you live. Just contact us below — we'll take care of it promptly.

 

How we protect it

We take reasonable steps to keep your information secure and limit who can access it. No system is perfect, but your details are treated the way we'd want our own treated — because most of our customers are our neighbors.

 

Changes to this policy

If we update this policy, we'll post the new version on this page and change the date at the top. The version posted here is always the current one.